“I started writing In the Heights because I didn’t feel seen,” he wrote.
In wanting to paint a mosaic of this community, we fell short."
Saying he was “truly sorry,” Miranda concluded, “I’m learning from the feedback.

Anthony Ramos and Melissa Barrera in ‘In the Heights’.Macall Polay/Warner Bros.; Inset: John Shearer/Getty Images
I thank you for raising it, and I’m listening.
Thanks for your honest feedback.
The clip went viral, with many criticizing Chu for his response.