“I started writing In the Heights because I didn’t feel seen,” he wrote.

In wanting to paint a mosaic of this community, we fell short."

Saying he was “truly sorry,” Miranda concluded, “I’m learning from the feedback.

IN THE HEIGHTS, Lin-Manuel Miranda

Anthony Ramos and Melissa Barrera in ‘In the Heights’.Macall Polay/Warner Bros.; Inset: John Shearer/Getty Images

I thank you for raising it, and I’m listening.

Thanks for your honest feedback.

The clip went viral, with many criticizing Chu for his response.